Monthly Archives: August 2011

What does “SMRS Maintenance” mean?

Monitor – track when messages are read, when interaction is high, where people are talking to you and direct the bulk of your SMRS to be in those mediums, forums, groups, etc. Engage with anyone making a noise. This will … Continue reading

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The ROI on developing and implementing an effective social media strategy

ROI and Social Media are not in line as of yet, so to quantifiably measure ROI would be a risky excessive. When we speak to organizations, we try to provide fact around social media and the increasing change in everyone’s … Continue reading

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